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TERMS & CONDITIONS

CUSTOMER CARE

At Designing Weddings Décor, our commitment to exceptional customer care is the cornerstone of our service philosophy. We understand that each interaction is an opportunity to create a positive and memorable experience for our valued customers. Our customer care team is a dedicated group of professionals, always ready to go the extra mile to meet your needs.

 

From the moment you reach out to us, whether for inquiries, assistance, or guidance, we prioritize your satisfaction and strive to provide solutions that exceed your expectations. What sets our customer care apart: Personalized Attention: We believe in treating each customer as an individual with unique needs. Our team takes the time to understand your specific requirements, ensuring that the assistance you receive is tailored to your situation.

 

Timely and Efficient Responses: We value your time and aim to address your queries promptly. Whether you connect with us through email, phone, or chat, our team is committed to providing timely and efficient responses, keeping you informed and supported throughout the process. Expert Guidance: Our customer care professionals are well-versed in our products and services. Whether you're seeking advice on choosing the right flower wall for your event or need assistance with a customization request, you can trust our team to provide expert guidance.

PRIVACY & SAFETY

At Designing Weddings Decor, we prioritize the privacy and safety of our customers. Our commitment to safeguarding your personal information is fundamental to the trust you place in us. Here's an overview of our privacy and safety measures:

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Secure Transactions:

  • Our website employs the latest security protocols to ensure that your transactions are secure. We use encrypted connections to protect your sensitive information during the checkout process.

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Data Protection:

  • We adhere to strict data protection standards. Your personal information is treated with the utmost confidentiality and is only used for the purposes outlined in our privacy policy.

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Privacy Policy:

  • Our privacy policy provides detailed information on how we collect, use, and safeguard your data. We encourage you to review this policy to understand the measures we take to protect your privacy.

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Secure Communication:

  • Any communication between you and our customer care team is conducted through secure channels. We prioritize the confidentiality of your inquiries and concerns.

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Opt-In Marketing:

  • We respect your choices regarding marketing communication. You have the option to opt-in or opt-out of receiving promotional materials from us. Your preferences are diligently observed.

Payment Methods

WHOLESALE ENQUIRES
 

We welcome wholesale inquiries and are delighted to offer our premium flower wall products to businesses looking to enhance their offerings. Here's how you can proceed with wholesale inquiries:

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Explore Our Collection:

  • Take a moment to explore our diverse collection of flower walls on our website. We offer a range of designs, colors, and sizes suitable for various events and occasions.

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Contact Us:

  • If you find products that align with your business needs, please reach out to our wholesale team. You can contact us through our dedicated wholesale email address or phone number provided on our website.

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Provide Details:

  • When reaching out, kindly provide details about your business, including your company name, location, and the specific flower walls or quantities you are interested in. The more information you can provide, the better we can assist you.

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Pricing and Terms:

  • Our wholesale team will respond promptly with pricing details, terms, and any additional information you may need. We strive to offer competitive wholesale rates for businesses seeking to incorporate our premium flower walls into their product line or event services.

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Customization Options:

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  • If you have specific customization requests for your wholesale order, please communicate them during the inquiry process. We can discuss options for tailored designs or color schemes to suit your business requirements.

PAYMENT METHODS

  • At Designing Weddings Decor, we strive to provide a seamless and secure shopping experience. Currently, we accept the following payment methods for your convenience:

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Credit Cards:

  • We accept major credit cards, providing a quick and secure way to complete your purchase. Simply enter your credit card details during the checkout process.

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Debit Cards:

  • Debit card payments are also welcomed. Ensure that your debit card is affiliated with a major card network, such as Visa or Mastercard, for a smooth transaction.

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Online Payments:

  • For added convenience, we offer online payment options. Our secure online payment system allows you to complete your purchase with ease.

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PayPal:

  • We accept payments through PayPal, a widely used and trusted online payment platform. If you have a PayPal account, you can choose this option during checkout.

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Please note that we prioritize the security of your financial information. All transactions are processed through secure channels to safeguard your data.

If you have any questions or encounter any issues with the payment process, our dedicated customer care team is ready to assist. Thank you for choosing Designing Weddings Décor We appreciate your trust in our products and services.

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